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Business Area

IT Total Solution & Service Provider

IT Service

IT Service Support Status

  • Maintenance
    396+
  • Supports
    1,152+
  • Customers
    96+

IT Service Support Status

  • Customer-centric service
  • Expertise gained from years of installation and maintenance experience
  • Continuous supply of spare parts ensured
  • Prompt and systematic failure support
  • Maintenance history managed internally through intranet

IT Service Overview

Maintenance Services

Services that support stable and efficient system operation for equipment within the free warranty period
and for expired equipment (failure prevention and measures, configuration changes, etc.)

  • System Construction Services

    Services for building and expanding systems with secured professionals

    • Securing skilled
      professionals

    • Installation and
      technical support

  • T&M(Time&Materials) Service

    Non-regular per-call services tailored to customers' usage purposes

    • Specification changes (Upgrade/Remove)
    • Per-Call
    • On-site support
    • Precision inspection and diagnosis
    • Software reinstallation
    • Cleaning work
    • Cable change/installation
    • Configuration change work

IT Service Support Procedure